1. Introduction
Welcome to Sinocrafted.
These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing, browsing, or placing an order on www.sinocrafted.com, you agree to be legally bound by these Terms, as well as our Privacy Policy and Return & Refund Policy.
If you do not agree with these Terms, please discontinue use of our website immediately.
2. Scope of Services
Sinocrafted operates as an online retail platform offering curated products to customers worldwide.
2.1 Product Offerings
We provide:
- Direct-to-consumer sales (B2C)
- Product information and customer support
- Promotional offers and marketing services
All product descriptions, pricing, and availability are subject to change without notice.
2.2 Service Limitations
- Product availability may vary by region
- Delivery timelines may be affected by logistics providers
- We are not responsible for delays caused by third-party carriers
2.3 Order Fulfillment
- Orders are processed within 1–3 business days
- Shipping time varies depending on destination
- Tracking information will be provided after dispatch
3. Eligibility
By using this website, you confirm that:
- You are at least 18 years old
- You have legal capacity to enter into a binding agreement
We reserve the right to refuse service, cancel orders, or terminate accounts if eligibility requirements are not met.
4. Orders and Payments
4.1 Order Acceptance
All orders are subject to availability and confirmation.
We reserve the right to cancel or refuse any order at our discretion.
4.2 Pricing
- Prices are displayed in applicable currency
- We reserve the right to adjust pricing at any time
- Taxes, duties, and import fees (if applicable) are the responsibility of the customer
4.3 Payment
Payments must be made at checkout via approved payment methods.
All transactions are subject to fraud verification.
5. Shipping and Delivery
Shipping times are estimates and not guaranteed.
We are not responsible for delays caused by:
- Customs clearance
- Carrier issues
- Incorrect shipping information provided by the customer
For full details, please refer to our Shipping Policy.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers must follow the stated procedures to be eligible for refunds.
7. User Responsibilities
You agree not to:
- Use the website for unlawful purposes
- Provide false or misleading information
- Interfere with website security or functionality
We reserve the right to suspend or terminate accounts that violate these Terms.
8. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Text and design
is the property of Sinocrafted and may not be used without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Sinocrafted shall not be liable for:
- Indirect or consequential damages
- Loss of profits or data
- Delays beyond our reasonable control
Use of our products and services is at your own risk.
10. Force Majeure
We are not liable for failure or delay in performance due to events beyond our control, including but not limited to:
- Natural disasters
- Pandemics
- War or government actions
- Supply chain disruptions
11. Termination
We reserve the right to suspend or terminate access to our services at any time if:
- These Terms are violated
- Fraudulent or suspicious activity is detected
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of:
Hong Kong SAR
without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
14. Contact Information
If you have any questions regarding these Terms, please contact us: