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Rooted in heritage, crafted for today.

The Dragon Boat Festival Celebration! Spend $199+, Save 10%.

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Get in Touch

We’re here to help with any questions, concerns, or support you may need. Whether it’s about your order, our products, or general inquiries, feel free to reach out to us.


Customer Support

📧 Email: support@sinocrafted.com
🌐 Website: www.sinocrafted.com

  • Response Time: Within 24–48 business hours
  • Support Hours: Monday – Friday

Order Support

For faster assistance, please include the following information in your email:

  • Order Number
  • Full Name
  • Description of your request

This helps us resolve your issue more efficiently.


Common Inquiries

We can assist with:

  • Order status & tracking
  • Shipping and delivery questions
  • Returns and refunds
  • Product information

Business Inquiries

For partnerships, wholesale, or collaboration opportunities, please contact:

📧 support@sinocrafted.com
(Please include “Business Inquiry” in the subject line)


Before You Contact Us

You may also find answers in:

  • Shipping Policy
  • Return & Refund Policy
  • Terms of Service

We’re Here to Help

At Sinocrafted, we are committed to providing reliable support and a smooth shopping experience.
We appreciate your patience and will get back to you as soon as possible.